Aged Care
Stay in the home you love with personalised in-home aged care. Our carers help with everyday tasks, health needs and companionship, on a schedule that suits you.
Learn moreSupport at Home Program
The Australian Government's Support at Home program helps older people live independently for longer. We deliver your funded services with warmth, skill and no confusing paperwork.
Support at Home is the Australian Government's program for in-home aged care, bringing together services that help older people stay independent, safe and connected. Once you are assessed and approved, you receive a budget matched to your level of need, which you use with a provider like us to arrange the services on your support plan.
The program can feel like a maze of assessments, classifications and budgets. Our job is to make it feel simple. We will explain what your classification means, what your budget can pay for, and how to make it stretch across the services that matter most to you.
As your needs change, we help you adjust. That might mean adding services after a health setback, requesting a reassessment, or accessing short-term options like restorative care, always with your independence as the goal.
What we offer
Services we can bring to your home
Personal care
Dignified help with bathing, dressing and daily routines from carers you know.
Nursing care
Clinical care at home including wound care, medication support and health monitoring.
Domestic assistance
Housework, laundry and shopping support to keep your home running smoothly.
Meals and nutrition support
Meal preparation and help at mealtimes, tailored to your dietary needs.
Transport
Lifts to medical appointments, shopping and community activities.
Social support
Companionship at home and support to stay involved in your community.
Allied health and therapy
Physiotherapy, occupational therapy and other services to maintain mobility and function.
Respite for carers
Planned breaks that support the family members who care for you.
Paying for care
Funding options
We'll help you understand which pathway fits — always check the latest government guidance.
Support at Home budget
A government-funded quarterly budget based on your assessed classification, used to purchase services from your chosen provider.
Commonwealth Home Support Programme (CHSP)
A separate entry-level program of subsidised services for people with lower support needs.
Private top-up
Add privately funded services alongside your government funding whenever you want extra support.
Why us
Why choose us for support at home
Help navigating the system
We walk you through assessment, approval and getting started, step by step.
More value from your budget
Transparent pricing and sensible planning so your funding goes toward care, not confusion.
Services that keep you independent
Support is designed to maintain your abilities, not take over the things you can still do.
A team you will know by name
Consistent carers and one care manager who knows your story.
Room to change
Your services flex month to month as your health, family situation or preferences change.
Getting started
How it works
Call us
Whether you are already approved or just starting out, we will explain your options in plain language.
Free consultation
We meet at your home, review your support plan and budget, and listen to what matters to you.
Care plan
We agree on a schedule of services that fits your budget and introduce your care team.
Support begins
Services start, with monthly statements and regular reviews to keep everything on track.
Keep exploring
Related services
Day Centre
Good company, great activities and a hot lunch. Our day centre programs give older people a lively day out and their carers a well-earned break.
Learn moreSpecialist Care
Some situations call for deeper expertise. Our specialist care services bring advanced training and clinical oversight to complex, dementia, palliative and post-operative care at home.
Learn moreQuestions
Frequently asked questions
Assessments are arranged through the government's My Aged Care service. We can explain the process and help you prepare, though approval decisions rest with the assessors.
Yes. You can change providers, and we handle the practical side of the transfer so your services continue without a gap.
Support at Home replaced Home Care Packages as the government's in-home care program. If you held a package, your funding transitioned to the new arrangements, and we can explain what that means for your services.
We help you prioritise the services that matter most, and you can add privately funded services on top at any time.
Ready to find the right support?
Tell us a little about what you need — it takes about two minutes, and there's no obligation.
Referring a client or patient?
Support coordinators, discharge planners and health professionals can send us a referral online.