Who we are
We help people live well in the homes and communities they love
National Choice Care began with a simple frustration: care that treated people like schedules, not humans. We've been building the opposite — local teams, familiar faces and support plans written around real lives.
National Choice Care is operated by Voice & Choice Support Pty Ltd, a registered NDIS provider.
Our values
What guides every decision
People before paperwork
Care decisions start with the person, their family and their goals — always.
Local by design
Small local teams who know their community, backed by national standards.
Safe and accountable
Clinical governance, screening and training behind every carer we send.
Better every visit
We ask, listen and adjust — feedback loops are built into every care plan.
Questions
Frequently asked questions
Start with a phone call or an enquiry through our website — whichever suits you. A local care team member will arrange a free, no-obligation chat, usually in your own home, to talk through what support you're after and how funding might work. From there we build a care plan together and match you with carers before any services begin.
Yes, and it's more straightforward than most people expect. We handle the transfer paperwork, liaise with your current provider, and time the changeover so there's no gap in your support. Your funding moves with you, and you stay in control of the timing at every step.
We support clients using government-funded aged-care programs, NDIS plans (agency-managed, plan-managed or self-managed) and private, self-funded arrangements. If you're not sure what you're eligible for, our team can walk you through the options and point you towards the right assessment.
Give us a call with your suburb and we'll tell you what support we can arrange in your area. Coverage depends on the service you need and the workers available nearby, so it's worth asking even if you're outside a major centre.
Matching matters to us. We consider your preferences — language, culture, interests, personality and the kind of support you need — before introducing a carer, and you always have the final say. Wherever possible we keep the same small team of carers with you so support feels familiar and consistent.
Costs depend on the services you choose and how they're funded, and we'll always give you clear pricing in writing before anything starts — no surprises. Ask our team for a personalised quote before care begins.
Ready to find the right support?
Tell us a little about what you need — it takes about two minutes, and there's no obligation.
Referring a client or patient?
Support coordinators, discharge planners and health professionals can send us a referral online.