Complex Care
High-intensity clinical care delivered safely at home. Our nurse-led complex care teams support people with significant health needs to live outside hospital walls.
Learn moreAround-the-clock care, active nights, sleepover support and live-in arrangements for people who need continuous reassurance.
Some situations need more than scheduled visits. Around-the-clock care provides continuous support for complex needs, recovery periods, advanced dementia, palliative care or families who need reliable reassurance day and night.
Every plan is shaped around the person receiving support. We take time to understand what a good day looks like, where help is genuinely useful, and how to preserve independence rather than take it away.
You can use these supports as a regular service, a short-term bridge after a change in health, or as a top-up alongside existing funded care. We keep pricing, schedules and responsibilities clear before services begin.
What we offer
Active night support
Awake support through the night when needs are frequent.
Sleepover support
A worker onsite overnight for reassurance and occasional assistance.
Live-in care
Extended arrangements for continuous home-based support.
24/7 rosters
Teams built around day, evening and overnight routines.
Clinical escalation
Clear pathways when health concerns arise.
Paying for care
We'll help you understand which pathway fits — always check the latest government guidance.
Many 24/7 arrangements are privately funded for flexibility.
Participants may have funding for high-support rosters or SIL-style supports.
Some overnight or extended supports may be arranged within approved care plans.
Why us
Someone is available whenever support is needed.
High support can still happen in familiar surroundings.
Loved ones can rest knowing nights are covered.
Support adjusts quickly across the day and night.
Rosters, handovers and care notes keep care consistent.
Getting started
Tell us what support you are looking for, what funding you have and when you would like help to begin.
We meet with you to understand your routines, goals, preferences and any clinical or safety needs.
Together we agree on services, schedules, funding and the right support worker match.
Your team starts visiting, with regular check-ins so support stays useful as life changes.
Keep exploring
High-intensity clinical care delivered safely at home. Our nurse-led complex care teams support people with significant health needs to live outside hospital walls.
Learn morePremium in-home care on your terms, without waiting lists or funding rules. Choose exactly the support you want, starting whenever you need it.
Learn moreCompassionate end-of-life care at home, focused on comfort, dignity and time together. We support the person, and everyone who loves them, through every stage.
Learn moreQuestions
Active night means the worker stays awake. Sleepover support means they are onsite and available if needed.
Yes. It can be arranged after hospital discharge, during carer absence or while long-term decisions are made.
Yes. We plan overnight care with appropriate training, routines and escalation pathways.
Tell us a little about what you need — it takes about two minutes, and there's no obligation.
Support coordinators, discharge planners and health professionals can send us a referral online.