Level 1 Home Care
Basic in-home support for older people who need a small amount of help with daily tasks, routines and staying connected.
Learn moreHome Care Package Level 2
Low-level in-home care for people who need regular practical help, personal support and coordination to stay independent.
Level 2-style support provides more routine help than entry-level services while still focusing on independence. It can combine household tasks, personal care, transport and social support in one coordinated plan.
Every plan is shaped around the person receiving support. We take time to understand what a good day looks like, where help is genuinely useful, and how to preserve independence rather than take it away.
You can use these supports as a regular service, a short-term bridge after a change in health, or as a top-up alongside existing funded care. We keep pricing, schedules and responsibilities clear before services begin.
What we offer
Services we can bring to your home
Regular domestic assistance
Weekly support with cleaning, laundry and home safety.
Personal care
Help with showering, dressing and grooming where needed.
Meal support
Shopping, preparation and encouragement to eat well.
Social support
Support to attend community activities and appointments.
Care management
A coordinator who keeps the plan working and adjusts services.
Paying for care
Funding options
We'll help you understand which pathway fits — always check the latest government guidance.
Support at Home
Use assessed funding for approved in-home supports.
Private top-up
Add extra hours for convenience or urgent needs.
Why us
Why choose us for level 2 home care
More structure
A regular schedule makes support predictable.
Balanced independence
We help with tasks without taking over.
Joined-up services
Household, personal and social supports work together.
Family visibility
Loved ones have one team to contact.
Budget awareness
Services are planned to avoid avoidable overspend.
Getting started
How it works
Call us
Tell us what support you are looking for, what funding you have and when you would like help to begin.
Free consultation
We meet with you to understand your routines, goals, preferences and any clinical or safety needs.
Care plan
Together we agree on services, schedules, funding and the right support worker match.
Support begins
Your team starts visiting, with regular check-ins so support stays useful as life changes.
Keep exploring
Related services
Support at Home
The Australian Government's Support at Home program helps older people live independently for longer. We deliver your funded services with warmth, skill and no confusing paperwork.
Learn moreAged Care
Stay in the home you love with personalised in-home aged care. Our carers help with everyday tasks, health needs and companionship, on a schedule that suits you.
Learn moreQuestions
Frequently asked questions
It suits people with low-level care needs who need regular help to stay safe and well at home.
Yes. We can adjust within your budget when appointments, family support or health needs change.
Yes. A coordinator keeps your services aligned and reviews the plan with you.
Ready to find the right support?
Tell us a little about what you need — it takes about two minutes, and there's no obligation.
Referring a client or patient?
Support coordinators, discharge planners and health professionals can send us a referral online.